FAQ

Simply browse our online store, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide your shipping information and payment details.

We accept a variety of payment methods, including credit/debit cards and other secure payment options. You can view the available payment methods during the checkout process.

Yes, your security is our priority. We use industry-standard encryption and security measures to protect your personal information. Your payment details are processed securely.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order in real-time using this number on our website or the respective courier's website.

Currently, we only offer shipping within Pakistan. We do not provide international shipping services.

We have a hassle-free return policy. If you're not satisfied with your purchase, please contact our customer support within 7 days of receiving your order. Refer to our Return Policy for more details.

We offer free shipping across Pakistan. However, for orders exceeding 1kg in weight, shipping charges will apply. The shipping cost is calculated based on the total weight of the products in your cart.

Unfortunately, once an order is placed, it cannot be changed or canceled. Please double-check your order before confirming the purchase.

You can reach our customer support team at support@mointrader.com. We are here to assist you with any questions or concerns you may have.

Currently, MoinTrader operates exclusively online. You can shop conveniently from the comfort of your home.